End User License Agreement for Desktop-Reminder

Version 1.0 dated 21.06.2026

Note: This EULA applies to Desktop-Reminder from version 3.5 onward. Earlier versions are governed by the version valid at the time of installation.

1. Provider and Licensor

This End User License Agreement (“EULA”) governs the use of the software Desktop-Reminder.

The provider and licensor is:

Pawel Idzikowski
trading as Polenter - Software Solutions
Hans-Kalscheuer-Str. 45
51149 Köln
Deutschland

Email: info@desktop-reminder.com
Website: https://desktop-reminder.com

The licensor is hereinafter referred to as the “Licensor”, “I”, or “we”. The user of the software is hereinafter referred to as the “User”, “you”, or “Licensee”.

2. Subject Matter of this Agreement

This EULA governs the installation, copying, launching, and use of Desktop-Reminder, including the FREE and PRO editions, the related documentation, the provided installation files, the portable ZIP version, and the activation or licensing functions.

Desktop-Reminder is licensed, not sold. The User receives only the rights of use expressly granted in this EULA. All rights not expressly granted remain with the Licensor.

By installing, copying, launching, activating, or otherwise using the software, you accept this EULA. If you do not agree to this EULA, you may not install, launch, or use the software.

Desktop-Reminder, the program files, the user interface, the structure, the documentation, texts, graphics, logos, and other components of the software are protected by copyright and other proprietary rights.

You may not remove, alter, or obscure any proprietary notices, copyright notices, trademark notices, or other notices referring to rights of the Licensor.

4. Software Editions: FREE and PRO

Desktop-Reminder is provided in the FREE and PRO editions.

FREE and PRO are technically contained in the same application. By default, the software may be used as the FREE edition. PRO features are unlocked by means of a valid license or activation key.

The FREE edition may be used free of charge. The PRO edition is subject to a fee unless it is used within an expressly granted trial period.

5. FREE Edition

The FREE edition may be used free of charge for an unlimited period of time, provided that this EULA is complied with.

The FREE edition may have fewer functions than the PRO edition. The specific scope of functions is determined by the respective product description on the website or by the software itself.

The FREE edition may be used for both private and business purposes, provided that this EULA is complied with and there is no technical or organizational circumvention of the license terms.

The FREE edition may be redistributed unchanged, provided that all associated files are redistributed completely and unchanged, no protection mechanisms are removed or altered, and the FREE edition is not resold for a fee as a separate product.

It is expressly prohibited to package, integrate, or provide the FREE edition, its installation files (e.g. installers, setups, executables), or portable versions in other installers, downloaders, download managers, software bundles, or so-called wrappers, or together with third-party software, in such a way that the installation of the FREE edition is made dependent on, or accompanied by, the installation or download of other software, advertising offers, or toolbars.

The FREE edition may not be modified, bundled, renamed, or distributed in a way that creates the impression that the distributor is the provider or rights holder of the software.

6. PRO Trial Period

A 30-day trial period may be provided for the PRO edition.

During the trial period, the PRO features may be tested free of charge. After the trial period expires, the software switches back to the FREE edition or blocks the PRO features. Further use of the PRO features is then permitted only with a valid PRO license.

The trial period may not be extended or restarted by technical manipulation, resetting settings, changing system data, multiple installations, circumventing protection mechanisms, or comparable measures, unless this is expressly provided for.

7. Purchase of the PRO License

The PRO edition may be purchased through an external payment and sales service provider. Checkout and payment processing are currently handled through PayPro Global (PAYPRO GLOBAL, INC., 225 The East Mall, Suite 1117, Toronto, Ontario, Canada, M9B 0A9).

The purchase contract for the PRO license is concluded between the User and PayPro Global as reseller. The Licensor (Pawel Idzikowski / Polenter - Software Solutions) is not a party to the purchase contract, but provides the license on the basis of the purchase data transmitted by PayPro Global.

Payment, invoicing, tax processing, refunds, withdrawal processes, and other purchase-related procedures are handled by PayPro Global in accordance with its applicable terms.

After successful purchase and transmission of the required customer data to the Licensor, the User receives a license or activation key. The license may be provided by email or by another suitable electronic means.

8. License Model of the PRO Edition

A PRO license entitles the User to use the PRO features in accordance with this EULA.

A distinction is made between individual use and use by companies or organizations.

8.1 Individual Use

If a natural person purchases the PRO license with their own funds and for their own use, that person may activate and use the PRO edition with a single PRO license on several of their own computers.

This applies in particular to private users, artists, freelancers, self-employed persons, and sole entrepreneurs, provided that the license was purchased for their own personal professional practice or their own private use.

Use on several computers is permitted only as long as the PRO edition is not used in parallel on several computers or in several instances. In this case, a single PRO license therefore only entitles one person to use the software and only permits one simultaneous use.

Transfer of the license to other persons, employees, contractors, customers, family members, or other third parties is not permitted if those persons are to use the PRO features independently.

8.2 Use by Companies and Organizations

If the PRO edition is purchased or used by a company, legal entity, public authority, association, educational institution, or other organization, a separate PRO license is required for each computer on which the PRO edition is installed or can be used.

This applies regardless of whether the PRO edition is used permanently, occasionally, or only by individual employees, contractors, or other authorized persons.

A single PRO license may not be used for multiple computers in companies and organizations.

8.3 Terminal Servers, Remote Desktop, and Multi-User Environments

A single PRO license may not be used to enable multiple users or multiple parallel-running instances to use the PRO edition at the same time.

In particular, a single PRO license may not be provided on a terminal server, remote desktop system, virtual desktop system, multi-user system, network server, or comparable environment in such a way that several users or several parallel sessions can work with the same license.

In such environments, at least one PRO license is required for each simultaneously possible use or for each simultaneously usable instance. If multiple computers with the PRO edition installed are also present, the license requirements for companies and organizations apply accordingly.

9. Activation and Fair Use

The PRO edition is unlocked by entering or using an activation key or license.

In the case of individual use under Section 8.1, the same activation key may be activated on several of the Licensee’s own computers as long as the PRO edition is not used in parallel on several computers or in several instances.

In the case of use by companies or organizations under Section 8.2, a separate PRO license is required for each computer on which the PRO edition is installed or can be used.

At present, the Licensor does not carry out any automatic, continuous verification of the number of activations per license. Nevertheless, the User is obliged to comply with the license terms in accordance with this EULA. In this respect, use is based on the User’s own responsible compliance with the license provisions.

For future versions of Desktop-Reminder, the Licensor reserves the right to introduce a technical verification of activations. If such verification is introduced, the Licensor will announce this in the product privacy policy and in the release notes. A retroactive change to the activation behavior for already purchased licenses without the User’s consent is excluded unless technically mandatory.

In the event of a justified suspicion of unauthorized multiple use, fraud, or abuse, the Licensor may block the affected license after prior notice, unless the User proves the lawfulness of their use within a reasonable period.

If a license is evidently used contrary to this EULA, in particular through parallel use of multiple instances, transfer to unauthorized third parties, use as a company license without a sufficient number of licenses, or use in a multi-user environment, the Licensor may block, deactivate, or terminate the affected license in accordance with this EULA.

10. Activation Keys and License Data

Activation keys and license data must be treated confidentially.

The User may not publish activation keys, make them freely accessible, pass them on to unauthorized third parties, or use them jointly with other persons to the extent that this exceeds the purchased license.

The User is obliged to inform the Licensor if the User becomes aware that an activation key has been published, passed on, or used abusively without authorization.

11. Transfer of Licenses

A PRO license may be transferred only if all of the following requirements are met:

  1. The previous Licensee completely ceases using the transferred license.
  2. The previous Licensee deletes or deactivates all of their own copies, unless they are still covered by another license retained by the previous Licensee.
  3. The license is transferred completely and not split up.
  4. The acquirer receives this EULA and accepts its terms.
  5. The transfer does not result in more instances being usable in parallel than there are licenses available.
  6. Statutory provisions, in particular mandatory copyright exhaustion principles, remain unaffected.

Rental, sublicensing, temporary provision, shared use, publication, or any other provision of the license to unauthorized third parties is not permitted.

Where mandatory law permits a transfer, this right remains unaffected. However, the Licensor may require that the requirements for a permissible transfer be set out in a comprehensible manner.

11.1 Loss of the Activation Key

If the activation key is lost, the User may request a replacement key from the Licensor upon proof of purchase (in particular the PayPro Global order ID and the email address used for the purchase).

The Licensor is entitled to charge a reasonable fee for issuing a replacement key to the extent permitted by law. No fee will be charged to consumers during the first year after purchase. There is no entitlement to the issuance of a replacement key if the Licensor cannot verify the proof of purchase or if the activation key has demonstrably been passed on to unauthorized third parties.

12. Updates, Major Versions, and Minor Versions

The version number of Desktop-Reminder generally follows the Major.Minor scheme.

A major version is determined by the first number of the version number, for example the change from version 3.x to version 4.x.

A minor version is determined by the second number of the version number, for example the change from version 3.1 to version 3.2.

Patch or maintenance versions may be determined by additional numbers, for example version 3.2.1.0.

By purchasing a PRO license, the User receives the right to use the major version of Desktop-Reminder current at the time of purchase for an unlimited period of time, provided that this EULA is complied with.

In addition, the purchase of a PRO license includes free major updates for a period of one year from the purchase date.

Minor updates and patch updates for the licensed major version are included for an unlimited period of time, provided that they are made available by the Licensor.

Security updates, bug fixes, and technical maintenance updates may be provided as minor or patch updates. Statutory update obligations toward consumers remain unaffected.

After the one-year period for free major updates has expired, use of a newer major version may require the purchase of an upgrade or a new license.

The update commitment relates exclusively to Desktop-Reminder in the continued product line. It does not establish any entitlement to separately marketed add-on products, extensions, cloud services, other products, new product lines, or individually customized developments.

The Licensor is not obliged to develop or publish new major versions. Likewise, there is no entitlement to future versions supporting older operating systems, older hardware, outdated runtime environments, or unsupported platforms without limitation.

For licenses purchased before the introduction of this update model, expressly granted update rights remain unaffected. However, such existing rights apply only to Desktop-Reminder in the continued product line and likewise do not establish any entitlement to the development of new versions, separately marketed add-on products, cloud services, new product lines, or unlimited support for outdated operating systems.

13. Provision of News and Update Notices

Desktop-Reminder may retrieve static information files, in particular news.json and updates.json.

These files are used to provide information about available updates, product information, other products, offers, or events of the Licensor. The evaluation of which notices are relevant for the respective product mode is performed locally on the User’s device.

When these static files are retrieved, the software transmits the installed version number and the current license type (e.g. FREE or PRO) as part of the technical identifier (User-Agent). These data are evaluated by the Licensor exclusively in aggregated form for statistical purposes (e.g. determining active installations) and for product maintenance (e.g. deciding on support for older versions).

No unique program tokens, culture information, hardware IDs, or other user-, device-, or installation-related identifiers are transmitted in this process.

For technical reasons, server log data (such as the IP address) are generated when the files are retrieved. Details on the processing of these data and the retention periods are governed by the product privacy policy.

14. Permitted Use

The User may use Desktop-Reminder only within the scope of this EULA, the purchased license, and applicable laws.

In particular, the following is permitted:

  1. installation and use of the FREE edition in accordance with this EULA;
  2. use of the PRO edition during the trial period;
  3. use of the PRO edition with a valid license;
  4. creation of backup copies to the extent necessary for the User’s own lawful use;
  5. unchanged redistribution of the FREE edition, provided that this EULA is complied with.

15. Prohibited Use

In particular, the User is prohibited from:

  1. decompiling, disassembling, reverse engineering, or otherwise converting the software back into source code, unless this is mandatorily permitted by law;
  2. circumventing technical protection measures, license checks, trial-period restrictions, or activation mechanisms;
  3. publishing, selling, renting, sharing, or making activation keys accessible to unauthorized third parties;
  4. using the PRO edition with fewer licenses than required by the number of simultaneously usable instances;
  5. providing the software on a terminal server, remote desktop system, virtual desktop system, or comparable system in such a way that the license terms are circumvented;
  6. modifying the software and distributing it as the User’s own product;
  7. removing notices regarding copyrights, trademarks, licensors, or proprietary rights;
  8. using the software for unlawful purposes;
  9. using the software or license data in a way that impairs the security, integrity, or availability of the Licensor’s systems.

Mandatory statutory rights of the User remain unaffected.

16. Refunds, Withdrawal, Chargebacks, and Termination of PRO Use

Purchase processing for the PRO edition is handled through PayPro Global, unless otherwise stated in the checkout. Refunds, withdrawal declarations, payment disruptions, chargebacks, and purchase-related support requests are processed in accordance with PayPro Global’s terms and procedures.

In the event of a refund, an effective withdrawal, a chargeback, or another reversal of the purchase, the right to use the affected PRO license ends. The User is obliged to cease using the PRO features, uninstall the software, and no longer use the affected license.

Technical note: The Licensor is currently technically unable to automatically block a license that has already been activated. The User is therefore bound by their own obligation to uninstall. For future versions of Desktop-Reminder, the Licensor reserves the right to implement technical blocking.

Statutory consumer rights remain unaffected. This EULA does not restrict statutory withdrawal rights. In the case of digital content, however, statutory withdrawal rights may expire under the statutory conditions, in particular if the consumer has expressly agreed that provision begins before the withdrawal period expires and has confirmed that they thereby lose their right of withdrawal.

The details of purchase-related processing are determined by the respective checkout and the PayPro Global terms incorporated there.

17. Support

The Licensor offers support by email (support@desktop-reminder.com) or via the contact form on the website.

For Users of the PRO edition, the Licensor endeavors to provide an initial response within five working days. A legal entitlement to support exists only where this has been expressly agreed, is required by law (in particular in warranty cases), or follows from the respective product description. For Users of the FREE edition, support is offered on a best-efforts basis, but without any fixed response-time entitlement.

When initiating a support request via the “Email Support” function within the software, an email message is automatically drafted. To speed up processing and verify the support entitlement, this message contains technical and contractual metadata in the message text (product name, product version, license type, and license data, e.g. for PRO users: name of the Licensee, email address of the Licensee, order ID, and purchase date). The User can review this information before sending the email and manually adjust or remove it if necessary.

In addition, in support cases the User may voluntarily transmit further information, log files, screenshots, project files, or other documents. The User is responsible for not transmitting unrelated personal data or sensitive data of third parties. Details on the processing of personal data in the support process and the retention periods are governed by the product privacy policy.

18. Data Protection

Information on which personal data are processed when using Desktop-Reminder is contained in the separate Privacy Policy for Desktop-Reminder.

It is available at:

https://www.desktop-reminder.com/product-privacy/

A local copy of the privacy policy valid at the time of publication of this program version may additionally be supplied with the software.

The privacy policy is not part of this EULA in the sense of an additional license condition. It provides information on the processing of personal data.

Where consent is requested when the ZIP version is first started, the consent relates to this EULA. The privacy notices are provided for acknowledgment.

19. Installer Version and ZIP Version

In the installer version of Desktop-Reminder, this EULA is displayed during installation. Without acceptance of this EULA, installation will not continue.

The ZIP version or portable version may display this EULA upon first launch. If the User accepts the EULA, this decision may be stored locally in the program settings so that the EULA is not displayed again on the next launch.

Storage of EULA acceptance takes place locally on the User’s device and is not automatically transmitted to the Licensor.

20. Warranty

For the FREE edition: The FREE edition is provided free of charge. To the extent permitted by law, it is provided without any guarantee of specific characteristics and without any assurance of specific functions. Statutory rights that may not be excluded remain unaffected.

For the PRO edition, the statutory defect rights apply. In particular, the statutory provisions on digital products apply to consumers to the extent applicable.

The Licensor endeavors to fix errors and further develop the software technically. An entitlement to specific new functions, specific update intervals, or permanent provision of specific online content exists only if this has been expressly agreed.

The User is obliged to create appropriate backup copies of their own data. This applies in particular if the User processes their own projects, files, or other content with the software.

21. Liability

The Licensor is liable without limitation:

  1. in cases of intent and gross negligence;
  2. in the event of injury to life, body, or health;
  3. under the Product Liability Act;
  4. in the case of expressly assumed guarantees;
  5. in all cases in which liability may not be limited or excluded by law.

In cases of simple negligence, the Licensor is liable only for breach of material contractual obligations. Material contractual obligations are obligations whose fulfillment is essential for the proper performance of the contract and on whose compliance the User may regularly rely. In this case, liability is limited to foreseeable damage typical for the contract.

For data loss, the Licensor is liable only to the extent that the damage would also have occurred if the User had performed proper and regular data backups.

The foregoing limitations of liability also apply in favor of the Licensor’s legal representatives, employees, vicarious agents, and representatives.

22. Contract Term and Termination

The FREE edition may be used for an unlimited period of time as long as this EULA is complied with.

A PRO license is granted in accordance with the respective license model. Unless otherwise agreed, it entitles the User to use the licensed major version for an unlimited period of time.

The right to use the software ends if the User materially breaches this EULA and fails to remedy the breach despite a request to do so, or if continuation of the license relationship is unreasonable for the Licensor.

Upon termination of the license, the User is obliged to cease using the affected PRO license and to delete or deactivate unauthorized copies.

Statutory rights of both parties remain unaffected.

23. Withdrawal and Consumer Rights

If the User is a consumer and purchases the PRO edition through PayPro Global, instructions on withdrawal, consent to the start of contract performance, expiry of the withdrawal right, refund, and other consumer information may be provided as part of the PayPro checkout.

This EULA does not replace separate withdrawal instructions where such instructions are required by law.

Statutory consumer rights remain unaffected.

24. Changes to this EULA

The Licensor may change this EULA for future versions of the software. The amended EULA applies to a new version of the software only if the User agrees to that version by installing or launching it.

For licenses already purchased, the version of this EULA agreed at the time of purchase or first installation applies. A unilateral change to this EULA by the Licensor to the detriment of the User is excluded for already purchased licenses unless the User expressly agrees to the change.

If a new version of the software contains additional functions, new services, or modified license models, use of this new version may be made dependent on acceptance of an updated EULA. The previous version of the software remains unaffected by this.

25. Applicable Law

The law of the Federal Republic of Germany applies, excluding the UN Convention on Contracts for the International Sale of Goods.

If the User is a consumer and has their habitual residence in another country, mandatory consumer protection provisions of that country remain unaffected to the extent that they may not be contractually waived by law.

26. Place of Jurisdiction

If the User is a merchant, a legal entity under public law, or a special fund under public law, Cologne is the exclusive place of jurisdiction for all disputes arising from or in connection with this EULA to the extent permitted by law.

If the User is a consumer within the meaning of Section 13 of the German Civil Code (BGB), the statutory places of jurisdiction apply. Consumers may bring an action, at their choice, either at the general place of jurisdiction applicable to the Licensor (Cologne) or at the court of their own place of residence. This does not apply if, after the action has been brought, the consumer has moved their residence or habitual place of abode out of Germany, or if their residence or habitual place of abode is unknown at the time the action is brought.

27. Severability

Should any provision of this EULA be or become invalid in whole or in part, the validity of the remaining provisions shall remain unaffected.

In place of the invalid provision, the legally permissible provision that comes closest to the economic purpose of the invalid provision shall apply. The same applies to any regulatory gaps.

28. Language

This EULA is initially provided in German. Translations into other languages may be provided. In case of doubt, the German version shall prevail to the extent legally permissible.

29. Contact

If you have any questions about this EULA or licensing, please contact:

info@desktop-reminder.com

For data protection questions, please use:

privacy@desktop-reminder.com